Last Update: 7-MAR-2025

Current Status: Continuing to restore service

Restore Missing Account Access Here

On February 3rd XeggeX experienced a security breach and data loss. We are currently working to restore user information and balances.

What happened?
There was a breach onto the laptop of the primary system admin. This laptop had access to all system resources. Database collections were dropped, telegram was deleted, and other things were done on the laptop to make it inoperable.

What are we doing to restore service?
As we were unable to fully restore the database, we had to rebuild peices of of from other sources. Due to this, it has taken some time to collect and parse the data to rebuild parts of the database. There are some user records we were not able to associate with an email address. We will be making an account restore function for these users. Since records such as trade history, deposit history, and withdraw history are missing information we will be starting just from an initial balance on user accounts based on balance information at the time of the incident.

When can I login?
Logins are active. If you happen to have an account which we lost the email address on, then you will need to submit some information to help us find your account and associate your email. You can find that page HERE

When can I withdraw?
We are already opening assets for withdraw as we review them. We have no timeline for how long this may take at this time but will work as quickly as we can.

Will the exchange continue to operate?
We will open the markets again after wallet reviews are finished.

What are these Promissory Tokens?
In order to bring the system fully back online we had to create some temporary promissory tokens. If you have a balance in these tokens, then they will be replaced with the actual asset as funds are raised and brought back into the system. In the meantime, these tokens will earn a monthly interest of 0.5%. We will work to resolve these as quickly as possible.

To help reduce the total number of users holding these tokens, users with balances that have a value of less than $1 in these assets will be swapped to an equal value of XPE.

Actively seeking investments
We are seeking external investment to help bring XeggeX to the next level as well as help fix all current issues. If you are a firm who has interest in this, then contact us via the ticket system.





Other notes:
We want to make it clear that this affects the XeggeX exchange only. Some users think that XeggeX and NonKYC exchanges are owned by the same people, but in fact they are not. NonKYC is a completely separate system and ownership. The only thing similar is that they are using a version of the XeggeX software for their exchange.

Some other users have asked if Nayiem Willems was an owner of XeggeX. The answer is no, he was never involved with the exchange. There were discussions years ago about collaboration, but nothing was ever agreed to and he went on to work on another project. He has been receiving a lot of undue harrassment since this incident occurred, and we want to make it clear that he has no involvement with anything XeggeX does.