FAQ

How to withdraw digital assets from XeggeX?

Withdrawing assets is a secure and simple process. Users can view the current reserves of the exchange here: https://xeggex.com/provereserves

1. Navigate to your “Wallet” page and search for the asset you wish to deposit in the search bar above.

2. Press “Withdraw” and you will be redirected to your withdraw page for the specific asset.

3. Select the supported network you intend to use to withdraw the asset.

4. To add your withdrawal address, press the “Add+” button and enter a nickname(strictly for organization) in the first input along with the address in the second input.

5. Select “Add new address” and the address will be selected as well as saved for future use.

6. Enter the amount of the asset you wish to withdraw. Make sure to adjust the amount to include the current withdrawal fee shown on the withdrawal page.

*Users can save 10% on withdrawal fees by having XPE on their balance to pay the withdrawal fee. This can be activated by enabling “Pay Withdraw Fees in XPE” on your account settings page.

7. Press “Make Withdrawal” and a window will pop up.

8.Press “Email PIN” which will send an 8-digit code to your email. Enter the code into the input and the pop-up will refresh.

9.Once complete, press “2FA from Auth App” to enter the current code shown on your two-factor authenticator.

10. If entered correctly, the window will close and the withdrawal will immediately begin processing and the address used will be validated.