FAQ

How to deposit digital assets to XeggeX?

We are a crypto-only exchange. Only supported assets on supported networks can be deposited. Please always double-check your deposit page and address before depositing to avoid any possible issues(minimum deposit, correct address, etc.)

1. Navigate to your “Wallet” page and search for the asset you wish to deposit in the search bar above.

2. Press “Deposit” and you will be redirected to your deposit page for the specific asset.

3. Select the supported network you intend to use to deposit the asset.

4. A deposit address will be generated in which you will deposit the asset. This address can be scanned via QR code or copied.

*Some assets(e.g. XRP, XLM) will require a payment ID/memo for deposit. Please always ensure to include the full assigned ID for the deposit to be posted.

5. Once generated, you will be able to deposit immediately to your account. There are no limits on deposits made.

Each deposit will require a set amount of block confirmations received by the network before posting to your account. The speed of these confirmations received is solely based on the speed of the network used to deposit.

For assets deemed as high-risk, the deposit will require an additional amount of confirmations before the value of the amount of assets recently deposited can be withdrawn. This is to mitigate the risk of possible exploits occurring, such as double-spend attacks.